1. Introduction

Shin Clark Power Corporation (SCPC) is committed to protecting the privacy and personal data of its customers, employees, contractors, and other stakeholders. This Privacy Policy explains how SCPC collects, uses, stores, and protects personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable regulations.

2. Information We Collect

SCPC may collect the following personal information from customers and stakeholders:

• Full name

• Address and contact details (phone number, email)

• Government-issued identification numbers

• Account and service details

• Metering and electricity consumption data

• Billing and payment information

• Other information necessary for electric service application and processing

3. Purpose of Data Collection

Personal information collected by SCPC may be used for the following purposes:

• Processing applications for electric service connection

• Billing, payment processing, and account management

• Meter reading and electricity consumption monitoring

• Customer service and responding to inquiries or complaints

• Compliance with regulatory and legal obligations

• System planning, operations, and service improvement

4. Data Sharing and Disclosure

SCPC may share personal information with:

• Government agencies and regulatory authorities when required by law

• Service providers and contractors performing services on behalf of SCPC

• Financial institutions for payment processing

SCPC ensures that such parties follow appropriate confidentiality and data protection measures.

5. Data Protection and Security

SCPC implements reasonable administrative, technical, and physical security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law and regulatory authorities.

7. Rights of Data Subjects

Under the Data Privacy Act of 2012 (Republic Act No. 10173), individuals have the right to:

• Be informed about the collection and processing of their personal data

• Access their personal information

• Request correction of inaccurate or outdated information

• Object to the processing of personal data

• Request deletion or blocking of personal data, subject to legal limitations

8. Contact Information

For privacy concerns, data access requests, or inquiries regarding this Privacy Policy, you may contact:

Shin Clark Power Corporation
Email: customercare@shinclarkpower.com
Contact: (045)9230019

9. Updates to This Policy

SCPC reserves the right to update or modify this Privacy Policy as necessary to comply with legal, regulatory, and operational requirements.